You've GOT to be kidding me!

So, i have a whole day ahead of me, but nothing to do. I've played a ton of Bloons Tower Defense 3 (Ninjakiwi.com), but still haven't found anything to keep my attention. Then, in the middle of doing some housework i find a terrific distraction, and think i have found a way to pass the whole day filled with fun and excitement. But, alas, disappointment strikes. I found out that the wonderful new toy i was going to play with, is not actually a toy. :(



So, anyway, work has been fun. I've been conducting studies in human stupidity and laziness, (which is why i started working in customer service to start with) and have found some terrific specimens. Oh where to start? How about the guy who called up mad about the fact that when he is using his remote to change channels, he has to push to "OK" button in the middle to make it change. He was literally mad that he couldn't just push 1 2 3, and it go to channel 123 (the true channel # has been changed to protect the innocent). I just kept thinking back to when i was a kid and we actually had to get up off our butts and go change the channel on the TV, feeling glad that we even had one to begin with. (I know, I'm starting to sound like the old man on Saturday Night Live, "Back in my day! . . . We liked it, we loved it!") But i guess that extra motion of pushing yet another button on the remote with his thumb was just too straining.

Then there was the woman who called with a more desperate problem. She wanted to know how to get both of her TVs in synch with each other. I wasn't sure what she was talking about and spent the next few minutes trying to determine what the problem really was. "Is the sound in time with the picture?" "Yes" "On both TV sets?" "Yes" What it boiled down to was this: they had 2 TVs in 2 different rooms, one had an HD converter on it, the other was a standard cable box. With one being HD, it took a second longer for the box to decode the signal and display the program. For some reason they had 2 TVs on in different rooms with the same programs on, and the delay on the one was causing an echo effect, and she was DEMANDING that i fix it. In an effort to keep my job i refrained from saying: "Are you serious. Here, I'll fix your problem. Go into the other room, and CLOSE THE DOOR! Or maybe turn it down, or even off! Now if you'll kindly stop wasting my time, i have customers who actually have real problems for me to help with." But i just told her there was nothing we could do, and apologized for the inconvenience.


Lastly was the man who called to complain about his bill being too high. I get these all day long, and looked in the normal areas for a sudden bill increase. But his only went up $5, and nothing i found could explain it, until i looked at his billing cycle. Long story short, he got 2 months of programming for the price of 1, the $5 increase was on the taxes. He still complained about the taxes being too high.


Join me next time as i reveal even more findings about that most interesting creature. . . the moron.