Monday, August 10, 2009

Curses!

OK, so I'm at work the other day, (I do tech and billing support for a cable TV, internet, and phone company) and I'm trying to explain this guys bill to him. He under no circumstances would get through his thick skull that the price he was given was without taxes and fees. I'm sorry, everybody knows that there are taxes and fees with anything you do. Nobody reads it, but everyone knows that there is fine print on any contract or agreement, especially with a cable company. So, I'm trying to tell him that he's not been paying enough on his bill for several months, and that is why he now has a bill about double what his package rate is. He finally, in a thick Haitian accent, tells me that if I want to pull this kind of stuff, to do it with other Americans, but not to try it on him. "You don't know who I am, you don't know what I can do. I WILL CURSE YOU!!", a threat he repeated a couple more times before I transferred him to the dept. that handles cancellations. I checked a few minutes later and the guy from that other dept left a note saying, "Threatened to curse me. Back-dated bill to avoid being cursed." Curses, schmurses, I don't believe in that crap. Well, gotta go. Gotta take some aspirin, my leg's been killing me for a few days now.

2 comments:

  1. Ha! See! Clever, you are!

    Nothing like adding spice to your work day than some crazy threatening you with curses for doing your job.

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